Emergency Answering Service News
1-800 We Answer Unveils Emergency Answering Service
For immediate release
New York, New York, November 3, 2008- 1-800 We Answer makes Emergency Answering Service available to the public. Emergency Answering Service promises alert emergency response live operators, as well as standard back up system support.
Each year, over 100,000 people in the U.S. die from unintentional injuries. 1-800 We Answer feels driven to reduce that number via their new Emergency Answering Service. 1-800 We Answer Emergency is confident that their new program will help protect lives.
David Baren, 1-800 We Answer Director of Marketing, explains “At 1-800 We Answer, we realized there was a demographic need of emergency answering services that was just not being filled. That’s when we decided to create our Emergency Answering Service.”
For every business, Emergency Answering Service promises attentive customer support. To that end, they provide a network of emergency response live operators who are extensively screened and trained by their emergency answering service management staff. In view of hospitals and those with medical administrative needs, a portion of the training is exclusively devoted to HIPAA guidelines.
Emergency Answering Service has complete back up system protocol. If Emergency Answering Service systems malfunction, there are three additional back up systems run by fully on-the-clock support technicians. There is also a back up generator in the event of natural disasters.Baren finishes, “We really wanted to make sure that our Emergency Answering Service had all of the benefits of our Answering Service. We’re proud to have succeeded in providing an emergency response team that’s just as efficient and reliable as our answering service.”
Emergency Answering Service provides the same hours as 1-800 We Answer Answering Service. Emergency Answering Service is available day and night, 7 days week, including holidays.
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Testimonials:
I was very pleased with the Customer Service Department. The calls were always answered in a timely manner. The Representatives were very professional and polite to customers. They were prompt in handling emergency calls. The Representatives were available at all hours.